Not every story at the station happened on the platform. Just a few steps away, in this unassuming building, the station master kept everything on track — literally and figuratively.

This was the nerve centre of Kluang Station. Timetables were managed here; delays resolved and announcements made. It was where safety met precision, and where calm was kept even during chaos. From dispatching trains to overseeing the wellbeing of passengers and staff, the station master’s office made sure the station didn’t just function — it thrived.